TRAINING & RECOGNITION

WORLD-CLASS PROGRAMS, UNRIVALED RESULTS

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Along with our marketing expertise comes a nationally recognized commitment to training and developing our associates. RAM Partners is proud to offer some of the most innovative courses and workshops in the multifamily industry, setting each individual up for success.


At RAM Partners, we believe that success lies within the people who make up our Company. Our greatest asset – and our most important asset – is our people. With this in mind, we offer professional, ongoing and applicable training to all of our employees. We are proud to offer some of the most exciting and innovative training courses and workshops in the multifamily industry.


Training, in its various forms, can be one-on-one, classroom-style, large seminar format or virtual. Each training component is designed with workplace effectiveness in mind. However, it is not all “books and charts” with RAM Partners. We take fun very seriously and we pride ourselves on creating positive and memorable moments, both in the classroom and on the job site.


We believe that training should be such that employees actually look forward to attending a course or workshop. This is where RAM truly shines. The monthly training calendar is often the most eagerly awaited email to our communities. Employees know the value of being equipped, educated and prepared for the day-to-day challenges they encounter. They also know that a little bit of fun doesn’t hurt either. Courses at RAM Partners are prepared to propel our employees to the next degree of excellence in service, knowledge and professionalism.

TRAINING OPPORTUNITIES WE PROVIDE

  • Leasing Courses
    • Smart Sales Series
    • Advanced Leasing Workshops
    • Customer Service Workshops
    • Internet Leads Series
    • CRM Series
    • Touring Options (Live/ Virtual/ Self-guided)
    • Application and Approval Process
    • The Move-In Experience
    • Lease Generation
    • Resident Communication
    • Quarterly Leasing Breakfasts
    • Smart  Digital Marketing Workshops
    • SmartTalk: Companywide Virtual Conferences on Hot Topics and Industry News.
    • Smart Marketing Series
    • And Many More
  • Compliance and Human Resources Courses
    • Fair Housing
    • Anti-Harassment, Anti-Discrimination Training
    • Associate Standards
    • New Hire Orientation
    • Leadership Development Training
    • Safety /Emergency Response Training
    • Cash Handling/Theft Prevention
    • Recruiting and Hiring
  • Management Courses
    • Manager Development
    • Assistant Manager Development
    • Leasing By Example: The RAM Way
    • Demographics/ Submarket Awareness
    • Move-Ins/Outs/NTV/Early Terms/Evictions
    • Vendor Compliance
    • Resident Portals
    • Payments
    • Yardi Training
    • GPR and YSR - AME Exceptions
    • Mentoring
    • Operations: Policy and Procedure
    • Leadership Series
    • Annual Managers' Conference
    • And Many More
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RAM RECOGNITION PROGRAM

  • Monthly Recognition

    Employee of the Month: recognizes exceptional service in the areas of leasing, Assistant Manger, Property Manager, Maintenance Supervisor, Technician and Groundskeeper.


    President’s Honor Roll: recognizes those properties with performance shops rating a 90% or higher.


    Tops in Shops: rewards employees who attain perfect scores on their phone, in-person or internet shops.

  • Quarterly Recognition

    Maintenance Reward: recognizes our service employees who receive a positive “Satisfaction Survey Card.” Each quarter, random cards are chosen and a monetary award is given.


    Gold Card: a chance for employees to recognize each other for a job well done or going the extra mile. Displayed at our corporate office, these also are randomly chosen for a monetary award.


    TSmart Idea: open for all employees to suggest ideas for the betterment of service, marketing, operations or simply to cut down costs.

  • Annual Recognition

    RAM’s Annual Awards, the most exciting of the year, recognizes the truly outstanding employees and teams within our company. Carefully chosen by nomination, these awards are well-deserved. Categories include those listed in the Monthly Award program, but extend to AVP’s, Lease-up of the Year, Rookie of the Year, Turn-Around Property of the Year, Leadership Awards and more.


    Quality service is at the core of the value proposition we offer our clients. A critical component of our success lies in our people – the men and women who work with you and your residents.


    At RAM Partners, LLC, we believe that quality is contagious. To ensure quality from day one, we are selective in the people we hire. Our associates, who number more than 650, are the best in the business. From the inception of employment, we provide them with the tools, training and recognition to help them continue to grow professionally and to realize their full potential. Our employees’ success translates into continued excellence and consistently high standards of operation.